![]() ![]() Please contact Microsoft technical support for assistance. ![]() The process cannot continue because the (Visual C++ Redistributable Packages for Visual Studio 2013 (圆4)) install was unsucessful. I was excited to see the links above and your solution for using "Gear_360_ActionDirector_Live_.exe" I used your link but I'm getting this error: They say the issue was with the camera and even sent me a new 360 to solve the issue which of course continues because we know the issue is with Action Director. Gear 360 Gear 360 (2017) Find resources Manuals, drivers, and software Get the latest drivers, manuals, firmware, and software. I am having the exact same issue as ARRELL with the corrupt stitching and have been reading this thread with desperation since Samsung technical support is zero help. If so, you need this version (ActionDirector 2) The download will be called "Gear_360_ActionDirector_Live_.exe" - NOT "Gear_360_ActionDirector_2005_15L" ![]() The problem is that, as the OP found, the older version of the software (the one you have) isn't stitching files from the new Gear360 camera - the Gear360 2017 Is that the camera you're using? I apologize for not giving more explicit directions. There's a fair bit of confusion about this. Now, when you run the Gear 360 Action Director installer, it will install the 1.0 version of the Visual C++ 2013 Redistributable, then it will look for that bogus key to make sure it got installed, and it will continue with the install. ![]()
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